Healthcare Engagement Associate

Website vot_er_org Vot-ER
Nonpartisan voter registration tools for healthcare providers
Job Title: Healthcare Engagement Associate
Department: Product
Reports to: Product Manager
Effective Date: 01/02/2024
Classification: Full Time
Term: November 2024
Job Summary:
As a Healthcare Engagement Associate, you play a crucial role in ensuring positive interactions and experiences between healthcare providers and Vot-ER tools. Your primary responsibility is to engage, train, address inquiries, and facilitate effective communication between healthcare partners and Vot-ER. This role involves providing guidance and training to healthcare professionals and collaboration with healthcare partners to integrate civic engagement through innovative pilot projects.
Supervisory Responsibilities:
● Manage external contractors and vendors related to shipping/fulfillment
Duties/Responsibilities:
Manage the design and day-to-day distribution of Vot-ER’s physical and digital tools
Develop and implement streamlined systems to efficiently create and distribute Vot-ER tools and resources
Provide rapid customer service for healthcare professionals and organizations engaging with our work
Support the team on bespoke solutions for partners
Facilitate the development and upkeep of data collection systems aimed at simplifying the regular retrieval of information, enabling the assessment of the impact and reach of Vot-ER tools
Work closely with healthcare professionals to integrate civic engagement resources into their institutions and to encourage consistent engagement with Vot-ER tools
Required Skills/Abilities:
● Excellent verbal and written communication skills
● Strong interpersonal and customer service skills
● Exceptional organizational skills and attention to detail
● Excellent time management skills with a proven ability to meet deadlines
● Strong analytical and problem-solving skills
● Ability to thrive in a high-paced and occasionally stressful environment
● Demonstrated commitment to racial equity and inclusion
● Proven ability to prioritize and meet deadlines for multiple projects
Preferred Skills/Abilities:
Proficiency in spoken and/or written Spanish
Experience with Zapier and/or Figma
Education and Experience:
● High school diploma or equivalent
● Experience with health or civic engagement-related projects or research
● Proficiency in learning new technology and/or design tools
Compensation Range: $43,000 – $45,000 depending on experience
Physical Requirements:
● Prolonged periods of sitting or standing at a desk and working at a computer
● Ability to lift a minimum of 20 pounds
Other Requirements:
● Ability to travel a minimum of twice per year
This is a remote, full-time role. Vot-ER offers a flexible, remote work environment. We have core working hours of 12 pm to 5 pm eastern time, Monday through Friday. During those hours, all employees are expected to be available for meetings and collaboration. Outside of those core hours, each employee sets their own schedule, while recognizing that due to the collaborative nature of the Vot-ER work and mission, employees will often arrange meetings outside of core Vot-ER hours.
Vot-ER offers:
4 weeks paid vacation
100% coverage for your medical, dental and vision insurance
A week off during Thanksgiving and Christmas
401(k) with generous matching
At Vot-ER, the health and safety of our employees and the community is our top priority. In response to the COVID-19 pandemic, we require all staff to be vaccinated. Staff requesting a medical or religious accommodation can reach out to [email protected]
APPLY: https://voter.recruitee.com/o/healthcare-engagement-associate-2-3